Community Momentum

  When Waking Up White came out three years ago, I set a book sales goal of 50,000. My research told me that if I could get to that number in a year or two, the momentum would carry the …

What Is WRONG With Those People?!

Imagine a service concern who’s experiencing low customer return rates responding with, “What is wrong with those customers?!” In a universe where repeat business can be lifeblood, this would never happen. The question instead would be, “What can we do …

Hometown Q & A

Below is a recent hometown interview I did in Q & A format. It's a good snapshot of where I am in my onoing journey to understand racial issues and the language I'm using to convey those understandings. I look …

Let’s Go There

    I woke up yesterday to news of nine dead in Charleston. Black people dead at the hands of white. Not the other way around. There’s a pattern here, newly visible to some,  a 400-year unbroken chain to others. …

Do Try This At Home

    One unintended consequence of video technology is the public unveiling of a phenomenon long unknown to many white Americans: The unjust treatment of African Americans at the hands of white authorities. Also made visible is bias in action.  …

Hello Bias My Old Friend

    A few days ago, at my exhibit table at the annual METCO Director’s Conference, my bias showed up unexpectedly. As conference goers came and went, I sat, sipping my coffee, interacting in the friendly, unguarded way I love …

Tell Me What To Do!

These are the five words I most hear from white people. Once the embeddedness of racism is understood, a sense of urgency to DO something stirs anxiety for action. And then, a while later, the whole problem feels too big, …